This guide explains how to set up your Hostigo email address in Microsoft Outlook so you can send and receive emails from your computer.
1. Create Your Email Account
Make sure your email address is created in cPanel. You can do this by logging into your Client Portal at https://hostigo.co.za/billing/login, opening your hosting service, and clicking Login to cPanel, then Email Accounts.
2. Open Outlook
Open Microsoft Outlook and click File, then Add Account.
3. Enter Your Email Address
Enter your full email address (for example, info@yourdomain.co.za) and click Advanced Options, then select Let me set up my account manually.
4. Choose IMAP (Recommended)
Select IMAP. IMAP keeps your emails safely stored on the server and synchronised across all your devices.
5. Enter Server Settings
Use the following settings:
- Incoming server: mail.yourdomain.co.za
- Outgoing server (SMTP): mail.yourdomain.co.za
- Username: your full email address
- Password: your email password
6. Enable Secure Connection
When prompted, make sure SSL/TLS encryption is enabled. This keeps your email secure.
7. Complete Setup
Click Finish. Outlook will test your settings and your email will start syncing.
Need Help?
If Outlook cannot connect or shows errors, open a support ticket from your Client Portal and our team will help you.
